# FAQ (Questions / Issues)

==- Only OP players can open crates!
1. Set `spawn-protection` to `0` in **server.properties** or move crates out of the protection/spawn zone.
2. Allow block interactions in protection plugin(s) (WorldGuard, etc.)
==- There is a duplication glitch!
No, there is not. Turn off creative gamemode.
==- How do I change the name/lore/enchants of crate/key items?
Use a different plugin for that. That's out of the ExcellentCrates's scope.

For example, [SunLight :icon-link-external:](https://www.spigotmc.org/resources/67733/) has `/rename`, `/relore`, `/i enchant` commands.
==- How do I hide chances in crate preview?
Edit the [preview GUI](/crates/previews/) configuration.
==- How do I give crates/keys daily or for playtime?
Use a different plugin for that. There is no such feature.
==- How do I put crates/keys in kits?
Add crate/key give [commands](/commands/) to your kit. This is the best solution.
==- How do I give crates/keys for voting?
Add crate/key give [commands](/commands/) to your voting plugin.

!!!danger
Use player name placeholders from your **voting plugin**!
!!!
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